... post your favorite game bugs here for the coders' attention. Please, please, please, show the steps necessary to repeat the bug. Otherwise they can't be solved and they will be ignored...
Moderator: Aureus
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idra
- Posts: 42
- Joined: Wed May 13, 2015 4:08 pm
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by idra » Mon Oct 26, 2015 5:07 pm
I'm getting fed up with tyring to register my alts, Lilith and my 19 19 17 hunter. I've never gotten any response from the staff so I will go ahead and post logs by lilith and my 19 19 17 hunter as Idra as I have no way to post under their names.
I've gotten every request to register either one or registration fixed ignored. I do not expect any response here either. So now I'm wondering why I'm wasting my time trying to register either one of them or even complaining here. I guess I just want to vent.
Ellen the player of Lilith and Idra
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Elysia
- Posts: 8144
- Joined: Sun Feb 15, 2015 1:29 pm
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by Elysia » Mon Oct 26, 2015 7:26 pm
I never got any such message. I'm not sure who you contacted, but if I didn't get a message, it wasn't "Staff".
Have you checked your junk/spam folder? That's usually where activation emails end up.
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idra
- Posts: 42
- Joined: Wed May 13, 2015 4:08 pm
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by idra » Mon Oct 26, 2015 11:40 pm
I've checked it many times; I almost never clear my junk/spam folder. It's not in my inbox and it sure isn't in the junk/spam folder either. As for your contact us link at the bottom may not work either given the fact I've never gotten an answer via this link.
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idra
- Posts: 42
- Joined: Wed May 13, 2015 4:08 pm
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by idra » Mon Oct 26, 2015 11:42 pm
I've just sent a test link via the contact us email link. Subject is test.
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Tamira
- Posts: 85
- Joined: Mon Apr 13, 2015 8:12 am
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by Tamira » Tue Oct 27, 2015 5:59 am
I never got rego emails either (Inbox or junk). Elodin had to sort me out a couple of times.
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Elysia
- Posts: 8144
- Joined: Sun Feb 15, 2015 1:29 pm
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by Elysia » Tue Oct 27, 2015 8:02 am
Considering the "contact us" thing goes to the Administrator, I'm not surprised that didn't get an answer - that doesn't get to us, as far as I know.
I've looked at Lilith's forum registration and the email on that is vastly different compared to two of your other alts or what you registered ingame, is that right? P.s. as a safety precaution, don't post the email addresses here.
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idra
- Posts: 42
- Joined: Wed May 13, 2015 4:08 pm
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by idra » Tue Oct 27, 2015 10:45 pm
I've two diffrent email address. The gmail one is a joke on my last name. However, I can change it back to my previous email addresses. i never got an answer on either of my emails from adminstrator untill last night when I sent a test email to adminstrator.
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Elysia
- Posts: 8144
- Joined: Sun Feb 15, 2015 1:29 pm
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by Elysia » Wed Oct 28, 2015 8:01 am
I think I activated Lilith's account, but since I've never had to do this before, I could be wrong.
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lilith
- Posts: 48
- Joined: Thu Apr 02, 2015 7:44 am
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by lilith » Wed Oct 28, 2015 5:41 pm
Elysia wrote:I think I activated Lilith's account, but since I've never had to do this before, I could be wrong.
Sucess! Thanks!
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Vivienne
- Posts: 478
- Joined: Mon Feb 16, 2015 5:51 pm
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by Vivienne » Thu Oct 29, 2015 11:07 am
I have also had significant issues with this across varying characters, you're not alone. I didn't have anything show up in my spam folder, etc. either.
If anyone has an issue with getting forum access please mail the Staff. As mentioned, we don't get the "Admin" emails. We don't want to deal with account set-ups overall, but if you seriously keep having issues even establishing an account please let us know.