Read this if you have trouble registering on these forums.

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Elysia
Posts: 7907
Joined: Sun Feb 15, 2015 1:29 pm

Read this if you have trouble registering on these forums.

Post by Elysia » Fri Sep 18, 2015 1:12 pm

We've been receiving some complaints that people attempt to register a character and then do not receive the confirmation email.

If that happens, you may want to check your spam or junk folder - the mail may inadvertently have ended up there.

Valken
Posts: 72
Joined: Sun Dec 27, 2015 7:06 am

Re: Read this if you have trouble registering on these forums.

Post by Valken » Mon Dec 28, 2015 7:36 am

I also had an issue when using the same email for two characters on the same day. I requested a new authorization email the next day and it worked.

Leria
Posts: 144
Joined: Sat Oct 03, 2015 7:47 pm

Re: Read this if you have trouble registering on these forums.

Post by Leria » Mon Dec 28, 2015 9:41 pm

I had trouble with some alts. I think it was because they had the same email address. But as soon as I asked for a resend it came immediately.

Leria
Posts: 144
Joined: Sat Oct 03, 2015 7:47 pm

Re: Read this if you have trouble registering on these forums.

Post by Leria » Mon Dec 28, 2015 9:42 pm

to that- There was no email in my spam or junk folders.

tonybravo
Posts: 10
Joined: Mon Oct 02, 2017 10:56 pm

Re: Read this if you have trouble registering on these forums.

Post by tonybravo » Mon Oct 02, 2017 11:06 pm

I can confirm this bug. When I registered I never got an activation email to either my inbox or spambox. When I clicked "resend activation", I received it immediately to my inbox.

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