ANSWERED: what does it take to get my alts registered

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Expand view Topic review: ANSWERED: what does it take to get my alts registered

Re: what does it take to get my alts registered

by lilith » Thu Oct 29, 2015 4:32 pm

Elysia wrote:I have dug up two pieces of relevant info:

There's complaints dating back to 2008 about phpBB forums and them not reliably sending emails.

When you click the "forgot my password" in the login screen, you can also click on a link to re-send the activation email.

If that fails, we can always do it the convoluted way. :)
Thanks for the info, Viv and Elysia. I'll try this with my 19 19 17 hunter. If all else fails, I'll send a pm regarding my 19 19 17 hunter.

Re: what does it take to get my alts registered

by Elysia » Thu Oct 29, 2015 2:36 pm

I have dug up two pieces of relevant info:

There's complaints dating back to 2008 about phpBB forums and them not reliably sending emails.

When you click the "forgot my password" in the login screen, you can also click on a link to re-send the activation email.

If that fails, we can always do it the convoluted way. :)

Re: what does it take to get my alts registered

by Vivienne » Thu Oct 29, 2015 11:07 am

I have also had significant issues with this across varying characters, you're not alone. I didn't have anything show up in my spam folder, etc. either.

If anyone has an issue with getting forum access please mail the Staff. As mentioned, we don't get the "Admin" emails. We don't want to deal with account set-ups overall, but if you seriously keep having issues even establishing an account please let us know.

Re: what does it take to get my alts registered

by lilith » Wed Oct 28, 2015 5:41 pm

Elysia wrote:I think I activated Lilith's account, but since I've never had to do this before, I could be wrong. :P

Sucess! Thanks!

Re: what does it take to get my alts registered

by Elysia » Wed Oct 28, 2015 8:01 am

I think I activated Lilith's account, but since I've never had to do this before, I could be wrong. :P

Re: what does it take to get my alts registered

by idra » Tue Oct 27, 2015 10:45 pm

I've two diffrent email address. The gmail one is a joke on my last name. However, I can change it back to my previous email addresses. i never got an answer on either of my emails from adminstrator untill last night when I sent a test email to adminstrator.

Re: what does it take to get my alts registered

by Elysia » Tue Oct 27, 2015 8:02 am

Considering the "contact us" thing goes to the Administrator, I'm not surprised that didn't get an answer - that doesn't get to us, as far as I know.

I've looked at Lilith's forum registration and the email on that is vastly different compared to two of your other alts or what you registered ingame, is that right? P.s. as a safety precaution, don't post the email addresses here.

Re: what does it take to get my alts registered

by Tamira » Tue Oct 27, 2015 5:59 am

I never got rego emails either (Inbox or junk). Elodin had to sort me out a couple of times.

Re: what does it take to get my alts registered

by idra » Mon Oct 26, 2015 11:42 pm

I've just sent a test link via the contact us email link. Subject is test.

Re: what does it take to get my alts registered

by idra » Mon Oct 26, 2015 11:40 pm

I've checked it many times; I almost never clear my junk/spam folder. It's not in my inbox and it sure isn't in the junk/spam folder either. As for your contact us link at the bottom may not work either given the fact I've never gotten an answer via this link.

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